Fortunately, there isn’t much that can go wrong with a Rat Zapper. However, when you need help, the following links will solve most problems.
As the temperatures drop, cold related battery issues climb. Although you can use our device anywhere, and in any condition that you would use your battery operated boom box, iPod or transistor radio, please be aware that the cold effects the power output (somehow) of a battery so the batteries could be brand new (test and work just fine in warmer environment) but still not be able to deliver the punch needed for the RZ to do it's job. Many customers work around it by keeping the unit warmed during the day and arming it in the evening when rodents are likely to be more active.
Rat Zapper Classic with 4 High performance Energizer Lithium batteries Special
IMPORTANT BATTERY INFORMATION !!!
Baiting Your Rat Zapper
Cleaning Instructions
Power (spark) Test
If you still have any questions, click the Tech Support Request Form If the link does not work try cut/paste the following into your browser, http://ratzapper.com/support-request.cfm. Fill out the form and submit, our technician will get back to you ASAP. By the way, email's or phone messages are ususlly ruturned within 2-4 hrs but it can be longer so please be patient, we will get you back Zapping in no time.
If you need to speak to someone dial 1-888-DEAD-RAT (332-3728) and we will take your information, turn it over to our technician's and they will get back to you ASAP.
If when it's all said and done, you need to dispose of your old unit, please care about the the environment like we do and click the following link http://www.nsc.org/ehc/epr2/cntctlst.html for Electronic Equipment Recyclers Contact List, places you can take your retired Rat Zapper.
